Support

How can we help?

We're here to help. Reach out and we'll get back to you as soon as possible.

Contact Us

For all support enquiries, bug reports, account issues, or general questions:

We aim to respond within 2 business days (Monday–Friday, UK hours).

Privacy & Data Requests

To exercise your rights under GDPR or UK data protection law — including access, erasure, or data portability requests — email us at:

privacy@the-hive.study

We will respond within 30 days as required by applicable law.

Beta App Issues

Experiencing a crash or unexpected behaviour in the beta? Please use the built-in Send Beta Feedback option in TestFlight, or email us directly. Include your iOS version and a brief description of what happened.

The Hive is a product of Norseman Projects Ltd, registered in England & Wales.